I want to thank you for the tremendous job you did recently in replacing the roof on our house. I would quickly add that we would certainly rehire you next time except that our new roof is designed to last 50 years and we will be long gone! Rest assured we will tell other about you and feel free to use us as references.
We were impressed with your inspection, bidding, and contracting process but even more so by the caliber of your crew. They clearly knew what they were doing, but it was the manner in which they performed that got our attention. So many workman are only concerned about what they are working on and not worried about the surroundings. Your team took great care to make sure the rest of the house and our landscaping were not impacted. They left the premises clean at the end of each day and especially at the completion. The crew was polite and the crew chief gave us an overview at the beginning and end of each day.
Thank you for your professionalism and customer service. Unfortunately, there are not many companies like yours in the business community these days. I am happy we found one of them!
April 5, 2013
We definitely chose the right Roofing Company in Dockside Roofing. They were not the lowest bidder on the re-roof of our house but clearly understood the complexities of this unique job and performed as they said they would. There were no surprises or "additions" to the contract--everything was clearly spelled out and professionally done.
The personal involvement of the owners, Bob and Bill Mattull in the initial planning as well as several visits while the work was in progress was comforting to us. This job required not only a roofing contractor but also the engagement of a General Contractor in order to meet the Building Code requirements. Bill and Bob were able to provide recommendations that enabled us to select a General Contractor who could work along with the roofers. The roof required installation of an entire plywood decking system as well as the code required roofing materials in order to meet the Wind Mitigation standards.
Further, the Estimator/Sales representative, Kyle Swonger, was involved from the initial planning through the completion of the job. His pleasant demeanor and willingness to keep us informed and explain in detail what was taking place as the job progressed was above and beyond what we expected. His promptness in responding to calls/e-mails and questions was appreciated.
Dockside had a supervisor on site at all times. Curtis and his crew took care of removing the old roof and when the General Contractor completed the carpentry/decking, his crew installed the basic roof covering. They were prepared to protect our house in the event inclement weather appeared and worked steadily and neatly insuring the proper installation of materials was accomplished. Ray and his crew then took over with the tile installation. Again, the work progressed in a timely and professional manner by a well trained and organized crew. The supervisors and crews were accessible and courteous while on site.The crews not only worked steadily, but safely and cleaned up the area daily. One hardly knew there was such an involved process taking place on the property.
The entire job was completed ahead of schedule and met/exceeded the Building Inspection requirements.
Need a roof--we strongly recommend Dockside Roofing. They'll do it right--the way it should be done.
J & N P.,Tampa
OUR LATEST REVIEW ON ANGIE'S LIST
Tampa, FL 33618
Reroof-did an excellent job. Very timely and quality work. Professional job and were very nice.
Took off old roof and installed a new roof in 2 days. Worked very quickly to get new roof on do to the weather. Excellent job and very professional.
DOCKSIDE ROOFING HAS AN
RATING WITH THE BETTER BUSINESS BUREAU
Thanks for quickly sending Dockside Roofing to fix the loose tiles. The Technician arrived here around 4:00 PM quickly made the required repairs and took the time to check the rest of the roof on my unit as well as to look at a few items on the 2 adjacent units.
The Technician was very diligent and has an excellent customer-service capability. Based on my experience today with Dockside Roofing I would rate them very highly and would definitely recommend them.
Please feel free to pass my comments along to the manager at Dockside Roofing.